Running a residential building, condo community, or rental portfolio in the Philippines means sending the same handful of messages over and over: rent is due, a technician is on the way, the pool is closed for maintenance, a visitor needs a gate pass. Most of that communication still happens over Viber group chats, Facebook Messenger, or phone calls that go unanswered, none of it tied to the lease record, the maintenance ticket, or the unit number sitting in your CRM.
If you’re running GoHighLevel for a property management business, there’s a more direct way to handle this: trigger SMS straight from your workflows using NOLA SMS Pro.
Where SMS Actually Fits in Property Management
- Rent due reminders a few days before the due date, with a follow-up if payment hasn’t posted
- Maintenance request updates, confirming a request was received and notifying the tenant when a technician is on the way or the job is done
- Amenity booking confirmations for function rooms, pools, or parking slots
- Move-in and move-out reminders, including turnover checklists and deposit return timelines
- Visitor or delivery notices tied to building access
Each of these can be a “Send SMS” step in a GoHighLevel workflow, triggered off a pipeline stage change, a form submission, or a date field like a lease due date.
Why Twilio Doesn’t Make Sense Here
If you’ve tried wiring Twilio into GoHighLevel for this, you’ve likely run into the same wall as other GoHighLevel users texting Philippine numbers: international per-message rates, a $120/month US phone number, and SMS that doesn’t reliably land on local carrier networks. For something as routine and high-volume as rent reminders across dozens or hundreds of units, that cost adds up fast, and tenants often can’t tell who the text is even from if there’s no branded Sender ID attached.
NOLA SMS Pro routes those messages through local Philippine SMS infrastructure instead, at roughly ₱1.00 per SMS, with the option to apply for a branded Sender ID so tenants see your building or management company’s name instead of a random number.
Setting It Up Inside GoHighLevel
NOLA SMS Pro installs from the GoHighLevel Marketplace and adds a native “Send SMS” action to your workflow builder, no separate app to manage, no custom API work. Once your Sender ID is submitted for telco approval, you can start dropping the Send SMS step into existing workflows: a rent-due pipeline stage, a maintenance ticket status change, or a booking confirmation flow. Replies and follow-ups can also be handled from the GoHighLevel Conversations inbox, so a tenant’s SMS thread sits next to their other communication instead of living in a separate app.
It’s worth noting that NOLA SMS Pro currently supports one-way SMS, sending from GoHighLevel to tenants, rather than two-way conversations, so it’s best suited for reminders, confirmations, and notifications rather than back-and-forth support chat.
Getting Started
If rent reminders, maintenance alerts, or move-in notices are still living in a group chat or a spreadsheet, moving them into a GoHighLevel workflow with a native Philippine SMS integration is a reasonably quick change: install, apply for your Sender ID, and add the action to the workflows you already have.
This post is brought to you by Norwin Lacson, a GoHighLevel Certified Admin.